leaflets
The following leaflets are available for downloading to your PC. Select the leaflet you’re interested in and click on the title to start download.If you have problems with this process contact whg choose & move colleagues
A Charter for Housing Association Applicants and Residents
What is the Charter for?
The Charter is important.You can use the Charter to find out what you can expect, and check that you are getting the service you should be getting from your housing association.It also tells you what to do if you think your housing association is not honouring the Charter.
Please note that responsibility for this area has now passed to the Tenant Services Authority. The charter does however remains valid for the immediate future.
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